FAQ

Frequent Asked Questions

Top 10
  • What are Sex Toys for Women?

    Sex toys for women are adult toys designed to amp up sexual pleasure, build arousal and provide clitoral and G-spot stimulation for blended orgasms.

    From remote controlled clitoral vibrators with multiple suction and vibration modes to realistic silicone and sensual glass dildo toys for internal and external stimulation. Our innovative and classic designs offer adjustable vibration speeds and intensity settings, an app control, and other high-tech extras.

    Most vibrators for women can stimulate more than one erogenous zone at once. The happy rabbit design is a popular dual vibrator with dildo-like shaft and bunny ears. It usually features a quiet motor that produces a low to medium noise level and provides external and internal stimulation.

    Panty vibrators and suction toys - like a rose toy - with an app control offer more discreet pleasures. Some can navigate in autopilot mode, others come with a remote control module for hands-free fun.

    Adult sex toys for women are usually made from soft silicone and other body-safe materials that are velvety smooth and nice to the touch. Adjustable intensity and vibration settings make them ideal for all experience levels.


  • How can I benefit from using a sex toy?

    Using a sex toy can help you better understand your sexual needs and desires. This can lead to greater sexual satisfaction during masturbation and penetration.

  • What do I need to start if I never used a sex toy before?

    Finding a sex toy that piques your interest is important, but do not forget the importance of using a toy-safe lubricant. In most cases, water-based lube is the safest way to go.

  • How do I clean my sex toys?

    Most adult toys can be cleaned with warm water and gentle soap. Or you can also use a professional sex toy cleaner. After proper cleaning, air dry your sex toy and store it in a pouch or storage bag.

  • Can I return the product?

    We’re sorry to learn you’re not absolutely satisfied with your product. We endeavour to ensure that everything we produce is as pleasurable as it can possibly be, and since all our bodies are different, it can take some time to acclimatise to the unique sensations. Unfortunately, due to the highly intimate nature of our products, we are unable to accept returns once the packaging seal has been broken. We hope you understand that that’s in everybody’s best interest, and our goal is only to keep you, our customers, and our colleagues safe. 


  • How long is the warranty?

    All products come with a 3-year warranty, valid from the date of purchase.


About Order
  • Does the warranty apply to all products?

    Yes, all our products, whether purchased from our retail partners or via us directly, are covered by a 3-year warranty, valid from the purchase date. Adequate proof of purchase is required when submitting a warranty claim.


  • If I receive a replacement product, does the 3-year warranty apply to the new product as well?

    The 3-year warranty applies from the date of original purchase, it does not reset if you receive a replacement product.


  • I have submitted a warranty / return request. How soon can I expect a response?

    We will get back to you as soon as we have verified all information. This can take about 3 to 5 business days.


  • Do you offer a repair service?

    We do not offer any kind of repair service due to hygienic standards. In order to serve you better, please let us know which product and what issue you are experiencing. With this information, we will be able to send you the appropriate troubleshooting techniques and, if necessary, our warranty information.


  • Only accept B2B order ?

    We only sell B2B as an exporter to wholesalers, never directly to small businesses or retail customers.

  • What does the warranty cover?

    The warranty covers any manufacturing defects. If your product stops working due to a defect within the warranty period, the product will be replaced free of charge.